Contacts & Services

If there is an emergency you MUST call 000. If you need help, advice, assistance or just someone to talk to the links below can help.

CALL 000

POLICE

AMBULANCE

FIRE

Balmain: 9556 0624

Glebe: 9552 8099

POLICE STATIONS

Balmain Hospital: 9395 2111

Sydney Hospital: 9382 7111

Royal Prince Alfred:

9515 6111

HOSPITALS

Mental Health and Wellbeing Support Services for young People

The links and numbers below can help yourself or you can help other people and their families in times of crisis. However, if there is an emergency you must ring 000.

Emergency and Crisis Support Numbers

Emergency

In an emergency situation call 000.
If someone has attempted, or is at immediate risk of attempting to harm themselves or someone else call 000 immediately.

Crisis Support (available 24hrs)

NSW Mental Health Access Line 1800 551 800

If you or someone you know needs help, the Mental Health Line offers:

professional help and advice
referrals to local mental health services

Lifeline 13 11 14

For all ages- 24 hour support telephone service Lifeline provides 24/7 crisis support and suicide prevention services CALL: 13 11 14 TEXT: 0477 131114

Suicide call back service 1300 659 467

A free service for people who are suicidal, caring for someone who is suicidal, or affected by suicide.

Kids Help Line 1800 551 800

For anyone 25 or under. Kids Helpline is a free private and confidential 24/7 phone and online counselling service for young people aged 5-25

Need support or someone to talk to?

The services below support and assist people with various life issues. Check call rates for each service before using a mobile phone as you may be charged mobile rates.

Mental Health

Youth Beyond Blue 1300 224 636 (24 hrs)

Youth Beyond Blue, aims to empower young people aged 12–25, their friends and those who care for them to respond to anxiety and depression. The service includes a phone line (available 24 hours) online chat (available from 3pm to 12am) and online forums.

eHeadspace - 1800 650 890

eheadspace provides online and telephone support and counselling to young people 12 - 25 and their families and friends. eheadspace can help you deal with issues such as bullying, drug and alcohol issues, depression and anxiety, relationships, concerns about a friend, fitting in and isolation.

Headspace Centres

Headspace centres provide a range of services to improve the health and wellbeing of young people aged between 12-25 years. Their services cover four core areas: mental health and wellbeing, physical and sexual health, work and study support, and alcohol and other drug services.

Headspace Camperdown - (02) 9114 4100

Level 2, Building K (Brain and Mind Centre), 97 Church St, Camperdown, 2050

Headspace Ashfield- (02) 9193 8000

260 Liverpool Rd, Ashfield NSW 2131

Reach Out

ReachOut.com provides specially targeted information to help any young person who visits the service. When they visit ReachOut.com, a young person will be guided to practical tools designed just for their needs, even when they don’t know what they’re looking for

Domestic or Family Violence

1800 RESPECT 1800 737 732

1800RESPECT is the National Sexual Assault Domestic Family Violence counselling service that provide confidential online and telephone counselling, information and referral services 24 hours a day, 7 days a week.

Domestic Violence Line 1800 656 463

The Domestic Violence Line is a statewide free-call number available 24 hours, seven days a week. The service provides telephone counselling, information and referrals for women and same-sex partners who are experiencing or have experienced domestic violence.

Relationships Australia 1300 364 277

NSW Rape Crisis Centre 1800 424 017 24 hrs

Housing, Food, Money

Mission Australia

Mission Australia's nationwide services help people find safe and affordable housing, support disadvantaged children and families, empower young people, assist people with mental illness and disability, and much more.

Link2Home 1800 152 152 24 hrs

Drugs and Alcohol

Alcohol Drug Information Service - 1800 422 599

ADIS provides over the phone support, information, advice, crisis counselling and referral to services in NSW. It is available 24 hours a day, 7 days a week.

Noffs Foundation - 1800 151 045

The Noffs Foundation today provides essential services for young people and their families who are experiencing drug and alcohol problems and related trauma including counselling, rehabilitation programs, housing support and mentoring.

Gender and Sexuality

Qlife - 1800 184 527

QLife provides anonymous and free LGBTI peer support and referral for people in Australia wanting to talk about sexuality, identity, gender, bodies, feelings or relationships. Online chat support (https://qlife.org.au/#contact) is available from 3pm to 12am every day.

Twenty 10 GLCS - (02) 8594 9555

Twenty10 are a Sydney based service who work with young people aged 12-25 years who are lesbian, gay, bisexual, transgender and gender diverse, intersex, questioning, asexual and more. They provide a range of specialised services including housing, mental health, counselling and social support. They offer a drop in space 2-5pm Mon, Tues, Thurs, Friday. Address: Level 1, 45 Chippen Street Chippendale

LGBTIQ Support 8594 9555 Mon-Fri (9am - 5pm)

Online Support Programs

Smiling Mind

Online and app based program to improve wellbeing of young people through mindfulness meditation

The BRAVE Program

An online, evidence-based cognitive behavioural therapy (CBT) available online to help children (8-12) and teenagers (13-17) cope with anxiety

Local Youth Organisations and Services

Youth Point Directory

Youth Block Redfern - 9562 5640

Marrickville Youth Resource Centre - 9564 3222

Marrickville PCYC - 9559 7722

PCYC Glebe/Leichhardt Centre - 9660 2557